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IT Services & Support

CompuWorks began in 1987 in Pittsfield, MA to help businesses understand how computer systems impacted their workflow. Today we address ever-changing technological challenges while creating a positive business impact. Learn more about our IT services.

Our Services
Industries We Serve

For every industry we work with, we help elevate that organization’s IT readiness. Our IT solutions can be tailored to meet your needs and address sector-specific challenges. Learn more about the industries we serve.

Industries We Serve
About CompuWorks

Since our humble beginnings, CompuWorks has grown into an award-winning Managed IT Services Provider, building a reputation of technical excellence. Learn more about the CompuWorks way of doing business.

About Us

Managed IT Services in The Berkshires, MA

CompuWorks is a nationally recognized managed IT service provider in the Berkshires of Western Massachusetts. There are over 3,700 businesses in Berkshire County employing over 52,000 people. The need for these businesses to implement technology to keep ahead of cyber threats and stay competitive is critical. The CompuWorks team are technical experts and are well-versed in understanding the business impact of technology. That’s our differentiator. We are honored that some of our Berkshires, MA clients have grown with us since our 1987 launch and have since become trusted partners.

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Why businesses choose CompuWorks for IT Services in the Berkshires, MA

The amount of technical know-how required to run a modern organization is expanding every day.  With our HealthyIT managed service program, you’ll have access to our Virtual CIO and Virtual CTO. The role of the VCIO is less technical and focuses on the business impact of technology. In contrast, the role of the VCTO is to perform periodic proactive network administrative visits, perform best practice assessments and security scans, manage or participate in IT projects, and assist in the planning and budgeting process.

The growth of technology has increased the need for businesses of all sizes to implement managed IT services. In 2019, there were 7.74 billion connected IoT devices worldwide, roughly one device per person. By 2024, this figure is expected to double to 14.76 billion. CompuWorks IT services make sure your organization meets regulation and compliance requirements, offers cybersecurity protection, and helps mitigate other security risks through cloud services.

What our clients say about our IT solutions in the Berkshires, MA

"BCARC has been a CompuWorks HealthyIT customer since 2015. I act as a primary point of contact between CompuWorks and the agency, and I can't say enough about the great service they provide. When we onboarded with CompuWorks, there was much room for improvement with our existing systems. The HealthyIT team came in, assessed our needs, and implemented functional solutions that provide the infrastructure to support our day-to-day operations.

"I also work closely with the service desk, field technicians, and project leaders at CompuWorks, and it is a pleasure doing business with them. Everyone I have worked with at CompuWorks has been courteous, friendly, knowledgeable, and driven by customer satisfaction. If your company is struggling to keep up with the ever-evolving world of IT, or if maintaining an onsite IT staff is too costly or is not meeting your needs, I strongly suggest that you contact the folks at CompuWorks to see what HealthyIT can do for you. If you choose to do business with CompuWorks, you will find yourself wondering how you ever got by without them."

Berkshire County ARC
Pittsfield, MA

Fully managed & Co-managed IT Services

Fully Managed IT Services

Fully Managed IT Services

Imagine what it would be like to have a world-class IT team working for you with predictable costs. That’s what you get with CompuWorks as your managed IT service provider. Whether you’re looking to move to fully managed IT services for the first time or add co-managed services, CompuWorks can help.

Let us handle it
Co-Managed IT Services

Co-Managed IT Services

CompuWorks offers co-managed IT support services and acts as a natural extension of your existing IT team. Our co-managed IT services are a fit for your business if you’re feeling overwhelmed by the routine maintenance tasks, you're on a limited budget, or you struggle with internal resources that lack the right technical expertise and time.

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Planning & Strategy

Planning & Strategy

The most critical element in starting any IT project or setting new business technology goals is developing an IT strategic plan. We empower our clients and strengthen organizations through the strategic planning of the use of technology.

Let's make a plan
Managed IT Security

Managed IT Security

We help you invest in new security technologies to protect your organization better, or we can help manage and monitor existing systems. Our extensive security expertise and knowledge of getting the most from the latest tools means we are well-positioned to support your needs.

How we keep you secure
Backup & Disaster Recovery

Backup & Disaster Recovery

When disaster strikes, we implement a backup and disaster recovery (BDR) solution that allows you to recover from system failures or a security breach rapidly. Our solution strengthens your business’ resilience through improved backup and data recovery planning.

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IT Projects

IT Projects

Oftentimes, IT projects result from the steering process, which includes a roadmap with budgets developed during the planning phase. As a result, IT projects are typically conducted outside the scope of the managed service agreement.

What we can do

Service areas for Managed IT services & support

Pittsfield, MA  |  Pioneer Valley, MA

CompuWorks, Ltd.
1 Fenn Street, Pittsfield, MA 01201
Sales: (413) 499-0607

If you're a Berkshires business looking for a managed service provider, we hope you've found what you're looking for. Ready for a 15-minute call with an IT expert?

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It can be challenging to find the right IT Service Provider. If you’re new to the world of reliable, outsourced IT services, read through this eBook to learn about all the benefits your business can experience.