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IT Services & Support

CompuWorks began in 1987 in Pittsfield, MA to help businesses understand how computer systems impacted their workflow. Today we address ever-changing technological challenges while creating a positive business impact. Learn more about our IT services.

Our Services
Industries We Serve

For every industry we work with, we help elevate that organization’s IT readiness. Our IT solutions can be tailored to meet your needs and address sector-specific challenges. Learn more about the industries we serve.

Industries We Serve
About CompuWorks

Since our humble beginnings, CompuWorks has grown into an award-winning Managed IT Services Provider, building a reputation of technical excellence. Learn more about the CompuWorks way of doing business.

About Us

Client Success Stories

Client success is really our most important core value. For a client to succeed with their IT investment, there needs to be a “why”. Technology for technology’s sake isn’t very valuable. It must have a business purpose; it must align with your business goals. And that’s really what drives us.

We love it when clients tell us that our staff is an extension of their own staff. Our staff becomes part of what helps them achieve their business goals. And that's really what gets us excited. Client success is a core value for CompuWorks, and it's one that we live every day.

Alan Bauman
Founding Partner of CompuWorks Ltd.
Pittsfield, MA

"BCARC has been a CompuWorks HealthyIT customer since 2015. I act as a primary point of contact between CompuWorks and the agency, and I can't say enough about the great service they provide. When we onboarded with CompuWorks, there was much room for improvement with our existing systems. The HealthyIT team came in, assessed our needs, and implemented functional solutions that provide the infrastructure to support our day-to-day operations.

"I also work closely with the service desk, field technicians, and project leaders at CompuWorks, and it is a pleasure doing business with them. Everyone I have worked with at CompuWorks has been courteous, friendly, knowledgeable, and driven by customer satisfaction. If your company is struggling to keep up with the ever-evolving world of IT, or if maintaining an onsite IT staff is too costly or is not meeting your needs, I strongly suggest that you contact the folks at CompuWorks to see what HealthyIT can do for you. If you choose to do business with CompuWorks, you will find yourself wondering how you ever got by without them."

Dave
Berkshire County ARC
Pittsfield, MA
CompuWorks reviews

"I have been with CompuWorks since the late '90s. First in my capacity as Finance and Technology Director at the Brigham Center where they helped the Center set up their first network. After I retired, I was Treasurer for a small business and CompuWorks helped set up their Point of Sale Network, making it possible for me to work from home.

"Any and all computers that I have purchased have been purchased through CompWorks. Their pricing is fair, their staff is knowledgeable, and they are prompt in solving any problems.

"I have always found their technicians to be responsive, friendly, and helpful. IT issues are handled promptly, often remotely, and without my needing to bring my computer to them. Further, they listen to me. Since I'm of an age where some would treat me as a doddering old lady, that never happens here.

"I now have a catering business and I do simple taxes. I have my list of the companies to recommend to my clients and only one IT company appears on that list: CompuWorks!"

Barbara Seddon

"I can’t say enough great things about CompuWorks, especially about their management team. In business, good customer care has to start at the top. When we have a question about our network they are very responsive. Alan, David, Joe, and Matt work well as a team. I have has the pleasure to work with all of them over the past 30+ years.

"The most recent example was when Spectrum changed our modem and didn’t program it correctly! CompuWorks dispatched a tech that interfaced with Spectrum to resolve their problem that ran into the late hours. CompuWorks is a top-tier managed service provider and I highly recommend their HealthyIT program."

Ron Mason

"I have worked with CompuWorks at various companies for more than 15 years and have been completely satisfied. We have worked together on small projects, such as determining the best computer for the work that needs to be done, to larger, longer-term strategic planning. The employees at CompuWorks are friendly and respectful as well as knowledgeable. I've enjoyed working with everyone there."

Sharon Harrison
CompuWorks reviews

"CompuWorks has been our managed service provider for years. Their level of professionalism and prompt reaction to our needs is unparalleled. Their staff is extremely knowledgeable, friendly, prompt, and effective. I could not imagine navigating our business IT with anyone else."

Erik Ungewitter
Scarafoni Financial Group
Pittsfield, MA

"We started using CompuWorks for basic consulting and server maintenance service to supplement our in-house IT department about 20 years ago and have never looked back. They have always kept up with the ever-changing needs of new technology and services and their entire staff is knowledgeable, prompt, courteous, and always professional.

We are now relying solely on their HealthyIT program for all of our IT-related needs: from strategic network planning to server maintenance through help desk and printer maintenance. We are able to focus on our business and give our employees the tools they need to get the job done, thanks to the top-notch service that CompuWorks provides."

Tim Zink
J H Maxymillian Inc.
Pittsfield, MA

"CompuWorks has assisted me with computer and printer issues over the last 3 years. Their staff is very knowledgeable. They are pleasant and friendly to work with. They give great customer service, always asking if there is anything else I need help with. They are quick to respond and have helped me out of a pinch many times."

Kathy Dowd
Berkshire County ARC
Pittsfield, MA
CompuWorks reviews

"My company has done some referral work over the years with CompuWorks. We found their staff always to be professional and courteous. The company has been in business for over 30 years. This alone should be proof of a solid business and they should be applauded for their longevity."

Scott Kirchner
Mad Macs, Inc.
Pittsfield, MA

"The team at CompuWorks is the best managed IT services team anywhere. My company signed on close to 20 years ago when a lightning strike next to our facility caused catastrophic failure. They quickly assessed our situation and proposed a system for us and we've been with them ever since. Their techs are friendly, polite, and extremely competent. We have never been dissatisfied with them or their service. We recently signed on to the HealthyIT program which has been fantastic. I would highly recommend CompuWorks to any company."

Brian Andrews
County Ambulance
Pittsfield, MA

"CompuWorks has been the IT solution for my company for over 20 years. When I acquired a second company and needed help setting up all of the IT systems, there was no question that CompuWorks would be our go-to. No problem too big, too small, or too complicated. They are the best."

Robert Harrison
Berkshire Design, Inc.
Pittsfield, MA
CompuWorks reviews

"Compuworks provides the best IT services in the Berkshires. Al and Dave and his team have been taking care of our company for as long as I can remember. We are members of their HealthyIT program. This is a proactive approach to IT for small businesses. Compuworks has invested time in our business, like a partner, learning about how we work, our needs, and what our future growth plans are. Then, they help us tailor a plan to start learning and acquiring the technology we'll need. This helps us solve problems within our business, grow our business, and make doing business easier.

"Their team is top-notch, their techs know their stuff, and I would recommend them to anyone. In fact, sometimes they know we have issues before we do! If you're looking for an A+ IT partner in the Berkshires please contact CompuWorks today!"

Daniel Proskin
BBE Office Interiors
Pittsfield, MA

"We have been using the services at Compuworks on many large and small projects over the last 20 years and have always felt that it was money well-spent. Their response time during critical situations has been excellent and their adherence to mutually approved timelines in larger projects has been exemplary. Our most recent large projects with them have been the re-structure and upgrade of the network infrastructure of 2 large educational facilities. These projects involved a high level of planning and coordination with all levels of their staff. We were very pleased with their availability at all phases of the project as well as their adherence to the mutually agreed on plan.

The result has been very satisfying to our users and management team - dramatically improved network performance delivered within the budget and finished within the agreed time range. We will continue to consider work with Compuworks with all our future projects that require state of the art knowledge as well as an understanding and sensitivity of the financial requirements and needs of a large not for profit institution."

Dana Welts
Pittsfield, MA

"CompuWorks has been assisting me with my company’s IT needs since the ’90s. As my needs grew CompuWorks was there to assist me with a strategy for my IT growth. Initially, I would need them to fix problems. Which they did. Now I need them for strategic planning on everything from hardware purchases to long-range business IT planning. Here is the net of it all for me. My business under the eye of CompuWorks has never been down. The Healthy IT platform they have me on has allowed my company to always deliver for our clients. It also relieves my staff of IT issues that can lead to far more work in an already challenging work environment."

Matthew Scarafoni
Scarafoni Financial Group
Pittsfield, MA