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IT Services & Support

CompuWorks began in 1987 in Pittsfield, MA to help businesses understand how computer systems impacted their workflow. Today we address ever-changing technological challenges while creating a positive business impact. Learn more about our IT services.

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Industries We Serve

For every industry we work with, we help elevate that organization’s IT readiness. Our IT solutions can be tailored to meet your needs and address sector-specific challenges. Learn more about the industries we serve.

Industries We Serve
About CompuWorks

Since our humble beginnings, CompuWorks has grown into an award-winning Managed IT Services Provider, building a reputation of technical excellence. Learn more about the CompuWorks way of doing business.

About Us

Managed IT Services in MA

CompuWorks is an industry-leading managed IT service provider in Massachusetts. With over 30 years in providing Co-Managed and Fully-Managed IT Services, we take a holistic approach to steering your business in the right direction.

Our Massachusetts clients understand that technology is or should be of strategic importance to their organization’s business impact. As a result, they are willing to invest the time and money needed to maximize that impact. In addition, they see technology as an investment that should have an ROI and help them achieve their business goals.

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Award-winning IT Support in MA

Security and compliance are a significant concern for businesses of all sizes. Successful organizations in Massachusetts have come to depend on our IT services to help stay in compliance, reduce IT costs, and support business goals. As your trusted partner, we’ll help you identify opportunities, strategize and plan the best use of technology, and create a roadmap to your success.

Our clients are not organizations looking for someone to solve technology problems. While providing a resource to react to and quickly address issues is a foundational component of what we provide to our clients, it is not why we exist. Problem resolution is a relatively low-value service. Solving problems quickly isn’t enough (though it is undoubtedly important). Driving down the number of issues you have through a process of continuous alignment with best practices is far more valuable.

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The need for Managed IT Services in Massachusetts

According to the Small Business Administration, there are nearly 600,00 small businesses in Massachusetts. Contrast that with some of the largest companies, General Electric and Raytheon, and you’ve got a booming business community in Massachusetts. Unfortunately, many SMB organizations operate under a “break-fix” philosophy that is not lean, optimized, or connected to IT. At the same time, the acceleration of the need for a nimble, streamlined, managed IT service provider in Massachusetts requires efficiency, speed, and democratization. Organizations that don’t focus on how technology is affecting their business will be left behind.

Managed IT services in Massachusetts are not just for large companies anymore. When small to mid-sized Massachusetts organizations partner with CompuWorks, they experience a rapid digital transformation bringing them peace of mind, increased operational productivity, and a roadmap to creating the most favorable business impact. What about the cloud? Client requests to discuss hybrid cloud technologies have grown by 15%. Enabling organizations to utilize distributed cloud services helps reduce data costs and helps accommodate regulations that dictate data must remain in a specific location. It also means that organizations aren’t managing their private cloud, which can be costly and complex. Managed cloud services can include various IT tasks, such as engineering on-demand, operations management, help desk support, hosting, and implementation. By offloading these types of functions to CompuWorks, you free up your internal IT teams to focus on other initiatives and efforts that drive new business outcomes. And finally, according to Gartner, working with a managed IT service provider reduces complexity, improves cost control, and accelerates growth and innovation.

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Why work with CompuWorks for IT services in Massachusetts?

Building a solid digital workforce is expensive. But, with our HealthyIT managed service program, you’ll have access to our VCIO and VCTO. The role of the VCIO is less technical and more focused on the business impact of technology. In contrast, the role of the VCTO is to perform periodic proactive network administrative visits, perform best practice assessments and security scans, manage or participate in IT projects, and assist in the planning and budgeting process.

It is estimated that the successful deployment of our managed IT services will help reduce IT costs by 25-45% and increase operational efficiency by 45-65%. In addition, organizations are increasingly focused on reducing costs by cutting suppliers and reducing the payment size. As a result, the demand for bundled services has gained immense traction and continues to grow. And finally, let’s not forget about keeping your company and its data secure. Reducing security risks and optimizing operations by keeping up with the latest technologies is a monumental task. CompuWorks is more than ready to help set up your organization with wicked good backup and disaster recovery strategies and other award-winning managed IT solutions.

What clients say about our IT solutions in Massachusetts

"The team at CompuWorks is the best managed IT services team anywhere. My company signed on close to 20 years ago when a lightning strike next to our facility caused catastrophic failure. They quickly assessed our situation and proposed a system for us and we've been with them ever since. Their techs are friendly, polite, and extremely competent. We have never been dissatisfied with them or their service. We recently signed on to the HealthyIT program which has been fantastic. I would highly recommend CompuWorks to any company."

Brian Andrews
County Ambulance
Pittsfield, MA

Service areas for Managed IT services & support

The Berkshires, MA  |  Pittsfield, MA  |  Pioneer Valley, MA

CompuWorks, Ltd.
1 Fenn Street, Pittsfield, MA 01201
Sales: (413) 499-0607

CompuWorks is an award-winning Managed IT Service Provider in Massachusetts. To learn more about our Managed Services, including Ransomware protection, keep reading.

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It can be challenging to find the right IT Service Provider. If you’re new to the world of reliable, outsourced IT services, read through this eBook to learn about all the benefits your business can experience.