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Is technology a strategic asset to your business?

If not, we should talk

IT Services & Support

CompuWorks began in 1987 in Pittsfield, MA to help businesses understand how computer systems impacted their workflow. Today we address ever-changing technological challenges while creating a positive business impact. Learn more about our IT services.

Our Services
Industries We Serve

For every industry we work with, we help elevate that organization’s IT readiness. Our IT solutions can be tailored to meet your needs and address sector-specific challenges. Learn more about the industries we serve.

Industries We Serve
About CompuWorks

Since our humble beginnings, CompuWorks has grown into an award-winning Managed IT Services Provider, building a reputation of technical excellence. Learn more about the CompuWorks way of doing business.

About Us
CompuWorks can help you make a plan for your managed it service needs

CompuWorks is a nationally recognized Managed IT Services Provider

A Managed Service Provider (MSP) can help you rethink what you can expect from the dollars you invest in technology.

We believe that technology should be one of your most important business assets. When you invest in technology you're really investing in things like improved customer service, operational efficiencies, and smarter decision-making. Your success is our success!

Since 1987, we've helped hundreds of organizations get more from their IT investments.

We're the IT Partner you've been missing

Managed IT Services

Managed IT Services

Let our world-class IT company be part of your team.
Fully-managed IT delivers predictable results at a predictable cost.

About Managed IT
Co-Managed IT Servces

Co-Managed IT Servces

Already have IT resources on your team? Find out how we can extend their capabilities, with co-managed IT services. Together we can achieve more!

We work with your IT team
CompuWorks Staff Meeting

What can a Managed Service Provider do for you?

It all starts with strategy. We'll help you define IT initiatives that support your strategic business goals. Your IT roadmap will provide clarity about short and longer-term objectives.

We'll keep you up and running with unlimited access to our world-class service and support team.

Our experts will align your technology with our standards and best practices that help minimize security risks and maximize performance. And we'll help keep you secure, patched, backed up, and able to recover from a cyber attack.

We're the IT team you thought you couldn't afford. (But you can.) And our managed IT services are built to help your company thrive.

Sounds good to me

Cybersecurity is built in

CompuWorks keeps your network equipment, systems, and applications updated, secured, and optimized to ensure peak performance and reliability. Plus, our team remotely monitors your environment to guard against threats and get ahead of potential issues before they halt productivity.

Tell me more about security
  • Cybersecurity awareness training and testing
  • Best-practice based Internet and e-mail security
  • Security assessments and consulting
  • HIPAA compliance
  • And a whole lot more…
Cybersecurity is built in
plus symbols in a grid
Dan Project Team Manager
Amy Account Manager
Josh Centralized Services Manager
Scott Service Desk Team Lead
Dave Hall Founding Partner, President
Matt Speed Partner, Chief Technology Officer
Joe Andrews Partner, Chief Operating Officer
Alan Bauman Founding Partner, Troublemaker
Angie Ryan Project Engineer

Meet some of the experts

Being an expert means we are continually learning. There is no endpoint. The only way we can feel good about saying we're "the experts" is by challenging ourselves with the process of consistent education. Our success is the culmination of technological advancements and our desire to be a leader in our industry.

Meet the team

We're invested in our client's success

Our clients believe that technology is or should be of strategic importance to their organizations, and they are willing to invest the time and resources needed to maximize that impact. They believe that technology investment should have an ROI and help them achieve their business goals.

"Client Success" is one of our most important core values. It's what gets us excited about what we do!

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We've used their services for years and they are very skilled and reliable. As a physician practice on electronic medical records we have a complicated computer system but they handle it well. Both Frank and Jeremy have been great to work with.

Avinash Tantri, MD Lakeville Eye Associates Lakeville, CT

Everyone is so helpful and friendly - Cannot say enough good things about all the staff at Compuworks! You guys are the best, and we greatly appreciate all of your help! :)

Tammy Bastow BCARC Pittsfield, MA

We had a major data concern, and CompuWorks provided superior response and service.

Don Sagliano CFO Arnoff Moving and Storage Poughkeepsie, NY

My company has used CompuWorks for years and they have always been prompt and professional. Anytime that I need support I know I am going to get the results I need and the entire support team has always been kind and professional.

Todd Allen Sampco Pittsfield MA

I have had to call Compuworks several times, because of network trouble & trouble with programs I am using. They have always been very responsive & walk me through the repair procedure. I am very pleased with their service.

Jeff Zahn Maxymillian Technologies Pittsfield MA

"BCARC has been a CompuWorks HealthyIT customer since 2015. I act as a primary point of contact between CompuWorks and the agency, and I can't say enough about the great service they provide. When we onboarded with CompuWorks, there was much room for improvement with our existing systems. The HealthyIT team came in, assessed our needs, and implemented functional solutions that provide the infrastructure to support our day-to-day operations. "I also work closely with the service desk, field technicians, and project leaders at CompuWorks, and read more

Dave Berkshire County ARC Pittsfield, MA

"I have been with CompuWorks since the late '90s. First in my capacity as Finance and Technology Director at the Brigham Center where they helped the Center set up their first network. After I retired, I was Treasurer for a small business and CompuWorks helped set up their Point of Sale Network, making it possible for me to work from home. "Any and all computers that I have purchased have been purchased through CompWorks. Their pricing is fair, their staff is knowledgeable, and they are read more

Barbara Seddon

"I can’t say enough great things about CompuWorks, especially about their management team. In business, good customer care has to start at the top. When we have a question about our network they are very responsive. Alan, David, Joe, and Matt work well as a team. I have has the pleasure to work with all of them over the past 30+ years. "The most recent example was when Spectrum changed our modem and didn’t program it correctly! CompuWorks dispatched a tech that interfaced with Spectrum read more

Ron Mason

"I have worked with CompuWorks at various companies for more than 15 years and have been completely satisfied. We have worked together on small projects, such as determining the best computer for the work that needs to be done, to larger, longer-term strategic planning. The employees at CompuWorks are friendly and respectful as well as knowledgeable. I've enjoyed working with everyone there."

Sharon Harrison

"CompuWorks has been our managed service provider for years. Their level of professionalism and prompt reaction to our needs is unparalleled. Their staff is extremely knowledgeable, friendly, prompt, and effective. I could not imagine navigating our business IT with anyone else."

Erik Ungewitter Scarafoni Financial Group Pittsfield, MA

"We started using CompuWorks for basic consulting and server maintenance service to supplement our in-house IT department about 20 years ago and have never looked back. They have always kept up with the ever-changing needs of new technology and services and their entire staff is knowledgeable, prompt, courteous, and always professional. We are now relying solely on their HealthyIT program for all of our IT-related needs: from strategic network planning to server maintenance through help desk and printer maintenance. We are able to focus on read more

Tim Zink J H Maxymillian Inc. Pittsfield, MA

"CompuWorks has assisted me with computer and printer issues over the last 3 years. Their staff is very knowledgeable. They are pleasant and friendly to work with. They give great customer service, always asking if there is anything else I need help with. They are quick to respond and have helped me out of a pinch many times."

Kathy Dowd Berkshire County ARC Pittsfield, MA

"My company has done some referral work over the years with CompuWorks. We found their staff always to be professional and courteous. The company has been in business for over 30 years. This alone should be proof of a solid business and they should be applauded for their longevity."

Scott Kirchner Mad Macs, Inc. Pittsfield, MA

"The team at CompuWorks is the best managed IT services team anywhere. My company signed on close to 20 years ago when a lightning strike next to our facility caused catastrophic failure. They quickly assessed our situation and proposed a system for us and we've been with them ever since. Their techs are friendly, polite, and extremely competent. We have never been dissatisfied with them or their service. We recently signed on to the HealthyIT program which has been fantastic. I would highly recommend CompuWorks read more

Brian Andrews County Ambulance Pittsfield, MA

"CompuWorks has been the IT solution for my company for over 20 years. When I acquired a second company and needed help setting up all of the IT systems, there was no question that CompuWorks would be our go-to. No problem too big, too small, or too complicated. They are the best."

Robert Harrison Berkshire Design, Inc. Pittsfield, MA

"Compuworks provides the best IT services in the Berkshires. Al and Dave and his team have been taking care of our company for as long as I can remember. We are members of their HealthyIT program. This is a proactive approach to IT for small businesses. Compuworks has invested time in our business, like a partner, learning about how we work, our needs, and what our future growth plans are. Then, they help us tailor a plan to start learning and acquiring the technology we'll read more

Daniel Proskin BBE Office Interiors Pittsfield, MA

"We have been using the services at Compuworks on many large and small projects over the last 20 years and have always felt that it was money well-spent. Their response time during critical situations has been excellent and their adherence to mutually approved timelines in larger projects has been exemplary. Our most recent large projects with them have been the re-structure and upgrade of the network infrastructure of 2 large educational facilities. These projects involved a high level of planning and coordination with all levels read more

Dana Welts Pittsfield, MA

"CompuWorks has been assisting me with my company’s IT needs since the ’90s. As my needs grew CompuWorks was there to assist me with a strategy for my IT growth. Initially, I would need them to fix problems. Which they did. Now I need them for strategic planning on everything from hardware purchases to long-range business IT planning. Here is the net of it all for me. My business under the eye of CompuWorks has never been down. The Healthy IT platform they have me read more

Matthew Scarafoni Scarafoni Financial Group Pittsfield, MA

Areas we serve

CompuWorks is a Berkshires-based IT services company serving Massachusetts, the Pioneer Valley Region, Springfield, Northampton, New York State, the city of Albany, the State of Vermont, and beyond with professionally managed IT services. We started in Pittsfield in 1987 and have since moved into nearly a dozen other states. Though most people think of IT companies as a managed service provider (MSP), we also have an experienced IT consulting team.

It didn’t take long for CompuWorks’ professional reputation to grow beyond Pittsfield. We’ve branched out into several states and continue to serve small to medium-sized organizations ranging from just a few employees to a thousand or more. Remote support allows us to help our clients across Massachusetts, New York, New Jersey, Pennsylvania, and Vermont. We are a short drive away from Albany, Southern Vermont, and Pennsylvania and frequently send teams to conduct IT project work.

CompuWorks plays an active role in the larger national MSP community.  We are one of 8 companies selected to play a leadership role within a large peer community. This keeps us engaged with other like-minded companies and allows us to share ideas and learn from each other.

We’re right where you need us when you need us most.

Service areas
Areas we serve

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It can be challenging to find the right IT Service Provider. If you’re new to the world of reliable, outsourced IT services, read through this eBook to learn about all the benefits your business can experience.