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IT Services & Support

CompuWorks began in 1987 in Pittsfield, MA to help businesses understand how computer systems impacted their workflow. Today we address ever-changing technological challenges while creating a positive business impact. Learn more about our IT services.

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Industries We Serve

For every industry we work with, we help elevate that organization’s IT readiness. Our IT solutions can be tailored to meet your needs and address sector-specific challenges. Learn more about the industries we serve.

Industries We Serve
About CompuWorks

Since our humble beginnings, CompuWorks has grown into an award-winning Managed IT Services Provider, building a reputation of technical excellence. Learn more about the CompuWorks way of doing business.

About Us

Hospitality IT Services

The hospitality industry relies on technology to improve the guest experience.  And in the post-pandemic era, technology is helping provide safe and contactless environments.  Hotel guests can check-in remotely and unlock their room with a digital key.  When it’s time to check out, contactless payments can be made. Artificial Intelligence-powered chatbots have made responding to recurring questions from guests and prospective guests quicker and more efficient.

On-line reservation systems integrated with management systems that drive revenue are at the core of hospitality technology. Reputation management, social media, and leveraging positive customer reviews are all part of the modern hospitality ecosystem.

What’s next?

Perhaps virtual reality tours for a prospective visitor?  A more immersive experience than photographs, VR apps will seek to get closer to giving a prospective guest a real-world experience.

Augmented reality applications to serve current guests?  Using a smartphone app, guests will be able to point at something like a restaurant or tourist map and get additional information about things like hours of operation, costs, or reviews.

Will robotic appliances assist with repetitive tasks?

While some of this technology may not fit in every case, forward-thinking hospitality industry executives understand that technology is a key driver.  Planning for and managing that technology is thus critical to their success.

This is HealthyIT

If you want to get more out of what you invest in IT, we can help.  Contact us to set up a brief initial call.

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Industries we serve