Helping clients navigate the complex and ever-shifting technology landscape and knowing we are making a positive difference to them is what drives us.
Technology is a tool, and it’s a tool we use to help organizations achieve their business goals. When we align the tools with the goals, it’s pretty powerful. It’s wonderful to know we’ve been part of the success of so many businesses, small and large, including non-profits. The overall impact is more significant than just the technical impact; we’ve helped companies change how they work, how their customers interact with them, how they communicate with their employees; all of that is very powerful. It’s gratifying to deliver meaningful changes to our clients.
CompuWorks was founded on the premise that technology should be a benefit to a business, not a burden. We’ve lived that philosophy since 1987.
Client success is one of our core values. It’s what drives everything we do at our company. It drives the continuous evolution of our business. What clients need from us today is different than it was five or ten years ago, and five years from now it’ll be different yet again. Our clients expect us to help them navigate that maze, and get more from technology by working with us.
We’re a technology company and technology is where we live. We have many talented engineers and technicians. They are the heart and soul of our company and they make everything that we do possible. But what we never forget is that there needs to be a “why” for technology. Technology for technology’s sake isn’t very valuable. It must have a business purpose; it must align with your business goals. And that’s really what drives us.
We love our home base in the Berkshires. We’ve been here for decades. We’re part of the community. The quality of life, the culture, Tanglewood, the mountains, it’s all pretty tough to beat. We feel so lucky to be in this great place and still serve clients throughout the Northeast.
We love it when clients tell us that our staff is an extension of their own staff. Our staff becomes part of what helps them achieve their business goals. And that’s really what gets us excited. Client success is really our most important core value, And it’s one that we live every day.
"I have been with CompuWorks since the late '90s. First in my capacity as Finance and Technology Director at the Brigham Center where they helped the Center set up their first network. After I retired, I was Treasurer for a small business and CompuWorks helped set up their Point of Sale Network, making it possible for me to work from home.
"Any and all computers that I have purchased have been purchased through CompWorks. Their pricing is fair, their staff is knowledgeable, and they are prompt in solving any problems.
"I have always found their technicians to be responsive, friendly, and helpful. IT issues are handled promptly, often remotely, and without my needing to bring my computer to them. Further, they listen to me. Since I'm of an age where some would treat me as a doddering old lady, that never happens here.
"I now have a catering business and I do simple taxes. I have my list of the companies to recommend to my clients and only one IT company appears on that list: CompuWorks!"
