We've used their services for years and they are very skilled and reliable. As a physician practice on electronic medical records we have a complicated computer system but they handle it well. Both Frank and Jeremy have been great to work with.
Everyone is so helpful and friendly - Cannot say enough good things about all the staff at Compuworks! You guys are the best, and we greatly appreciate all of your help! :)
We had a major data concern, and CompuWorks provided superior response and service.
My company has used CompuWorks for years and they have always been prompt and professional. Anytime that I need support I know I am going to get the results I need and the entire support team has always been kind and professional.
I have had to call Compuworks several times, because of network trouble & trouble with programs I am using. They have always been very responsive & walk me through the repair procedure. I am very pleased with their service.
"BCARC has been a CompuWorks HealthyIT customer since 2015. I act as a primary point of contact between CompuWorks and the agency, and I can't say enough about the great service they provide. When we onboarded with CompuWorks, there was much room for improvement with our existing systems. The HealthyIT team came in, assessed our needs, and implemented functional solutions that provide the infrastructure to support our day-to-day operations.
"I also work closely with the service desk, field technicians, and project leaders at CompuWorks, and it is a pleasure doing business with them. Everyone I have worked with at CompuWorks has been courteous, friendly, knowledgeable, and driven by customer satisfaction. If your company is struggling to keep up with the ever-evolving world of IT, or if maintaining an onsite IT staff is too costly or is not meeting your needs, I strongly suggest that you contact the folks at CompuWorks to see what HealthyIT can do for you. If you choose to do business with CompuWorks, you will find yourself wondering how you ever got by without them."
"I have been with CompuWorks since the late '90s. First in my capacity as Finance and Technology Director at the Brigham Center where they helped the Center set up their first network. After I retired, I was Treasurer for a small business and CompuWorks helped set up their Point of Sale Network, making it possible for me to work from home.
"Any and all computers that I have purchased have been purchased through CompWorks. Their pricing is fair, their staff is knowledgeable, and they are prompt in solving any problems.
"I have always found their technicians to be responsive, friendly, and helpful. IT issues are handled promptly, often remotely, and without my needing to bring my computer to them. Further, they listen to me. Since I'm of an age where some would treat me as a doddering old lady, that never happens here.
"I now have a catering business and I do simple taxes. I have my list of the companies to recommend to my clients and only one IT company appears on that list: CompuWorks!"
"I can’t say enough great things about CompuWorks, especially about their management team. In business, good customer care has to start at the top. When we have a question about our network they are very responsive. Alan, David, Joe, and Matt work well as a team. I have has the pleasure to work with all of them over the past 30+ years.
"The most recent example was when Spectrum changed our modem and didn’t program it correctly! CompuWorks dispatched a tech that interfaced with Spectrum to resolve their problem that ran into the late hours. CompuWorks is a top-tier managed service provider and I highly recommend their HealthyIT program."
"I have worked with CompuWorks at various companies for more than 15 years and have been completely satisfied. We have worked together on small projects, such as determining the best computer for the work that needs to be done, to larger, longer-term strategic planning. The employees at CompuWorks are friendly and respectful as well as knowledgeable. I've enjoyed working with everyone there."
"CompuWorks has been our managed service provider for years. Their level of professionalism and prompt reaction to our needs is unparalleled. Their staff is extremely knowledgeable, friendly, prompt, and effective. I could not imagine navigating our business IT with anyone else."
"We started using CompuWorks for basic consulting and server maintenance service to supplement our in-house IT department about 20 years ago and have never looked back. They have always kept up with the ever-changing needs of new technology and services and their entire staff is knowledgeable, prompt, courteous, and always professional.
We are now relying solely on their HealthyIT program for all of our IT-related needs: from strategic network planning to server maintenance through help desk and printer maintenance. We are able to focus on our business and give our employees the tools they need to get the job done, thanks to the top-notch service that CompuWorks provides."
"CompuWorks has assisted me with computer and printer issues over the last 3 years. Their staff is very knowledgeable. They are pleasant and friendly to work with. They give great customer service, always asking if there is anything else I need help with. They are quick to respond and have helped me out of a pinch many times."
"My company has done some referral work over the years with CompuWorks. We found their staff always to be professional and courteous. The company has been in business for over 30 years. This alone should be proof of a solid business and they should be applauded for their longevity."
"The team at CompuWorks is the best managed IT services team anywhere. My company signed on close to 20 years ago when a lightning strike next to our facility caused catastrophic failure. They quickly assessed our situation and proposed a system for us and we've been with them ever since. Their techs are friendly, polite, and extremely competent. We have never been dissatisfied with them or their service. We recently signed on to the HealthyIT program which has been fantastic. I would highly recommend CompuWorks to any company."
"CompuWorks has been the IT solution for my company for over 20 years. When I acquired a second company and needed help setting up all of the IT systems, there was no question that CompuWorks would be our go-to. No problem too big, too small, or too complicated. They are the best."
"Compuworks provides the best IT services in the Berkshires. Al and Dave and his team have been taking care of our company for as long as I can remember. We are members of their HealthyIT program. This is a proactive approach to IT for small businesses. Compuworks has invested time in our business, like a partner, learning about how we work, our needs, and what our future growth plans are. Then, they help us tailor a plan to start learning and acquiring the technology we'll need. This helps us solve problems within our business, grow our business, and make doing business easier.
"Their team is top-notch, their techs know their stuff, and I would recommend them to anyone. In fact, sometimes they know we have issues before we do! If you're looking for an A+ IT partner in the Berkshires please contact CompuWorks today!"
"We have been using the services at Compuworks on many large and small projects over the last 20 years and have always felt that it was money well-spent. Their response time during critical situations has been excellent and their adherence to mutually approved timelines in larger projects has been exemplary. Our most recent large projects with them have been the re-structure and upgrade of the network infrastructure of 2 large educational facilities. These projects involved a high level of planning and coordination with all levels of their staff. We were very pleased with their availability at all phases of the project as well as their adherence to the mutually agreed on plan.
The result has been very satisfying to our users and management team - dramatically improved network performance delivered within the budget and finished within the agreed time range. We will continue to consider work with Compuworks with all our future projects that require state of the art knowledge as well as an understanding and sensitivity of the financial requirements and needs of a large not for profit institution."
"CompuWorks has been assisting me with my company’s IT needs since the ’90s. As my needs grew CompuWorks was there to assist me with a strategy for my IT growth. Initially, I would need them to fix problems. Which they did. Now I need them for strategic planning on everything from hardware purchases to long-range business IT planning. Here is the net of it all for me. My business under the eye of CompuWorks has never been down. The Healthy IT platform they have me on has allowed my company to always deliver for our clients. It also relieves my staff of IT issues that can lead to far more work in an already challenging work environment."
CompuWorks
